Are you facing multiple crashes or freezes on your Zoom application? This issue can become a nuisance when you are supposed to deliver an important work presentation. Sometimes,reasons like system overload, and even weak internet can cause unexpected crashes.

So, if you’re struggling to get your Zoom app up and running, you have come to the right place. Let us take a look at the causes and fixes for this issue.

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Why Is My Zoom App Crashing?

Here are some of the reasons why the Zoom application can suddenly crash:

How to Fix Zoom Crashing?

Before we move on to the fixes for the issue, make sure you restart your device. Sometimes, a quick restart can help solve your crashes. Also, make sure that you close all background applications that use the same features as Zoom.

If the issue is still recurring, here are some of the listed troubleshooting methods to stop your Zoom app from crashing.

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Configure Zoom Settings

Although the Hardware acceleration feature is beneficial for your device, this feature may cause issues if there’s low hardware storage. Therefore, we recommend you disable this feature.

You can follow these simple steps to do so.

Erase Zoom Cache and Data

All your accumulated cache and data can get corrupted over time. These corrupted files can cause Zoom to crash. So, we recommend that youremove these junk files. Here is a simple step-by-step process on how to do it.

On iPhone

On Android

Once the app reset is finished, open up the app again and see if the problem is fixed.

Adjust Visual Effects

In the Windows 10 operating system, the visual effects allow you to add animation and other effects to your videos. But, this might cause your system to slow down. Follow these steps to disable this function.

Rollback Camera Driver

Rolling back the camera driver is another effective method to stop it from crashing. Here are some steps you can follow:

Run Zoom on a Dedicated Graphics Card

If you have two Graphic Processor units in your device, it’s best to use the dedicated one to use for Zoom. Sometimes, your default built-in graphics card is not strong to handle large applications like Zoom.

Here is how you may do it through theNVIDIA control panel.

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Update Your Windows and MacOS

Due to the lack of updates on your operating software in your computer devices, Zoom might not deem it compatible with its application. ensure you always regularlyupdate your computeroperating software.

Here is a short guide on how you can do it through Windows and macOS operating systems.

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On Windows

On Mac

You can also automatically enable software updates by checking the “Automatically keep my Mac up to date” option.

Reinstall Zoom

If none of the above fixes work, you can also revert to reinstalling your Zoom application. Sometimes, default settings or bugs and errors in your current version can result in app crashes.

Here is an easy step-by-step guide to uninstalling Zoom on your devices.

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After you have uninstalled the application, you can head on over to theofficial Zoom websiteand download the application according to your system software.

Frequently Asked Questions

How to Fix Zoom Quit Unexpectedly Error When Screen Sharing?

If you face a similar type of issue in your Zoom app, the best solution is to update your app to the latest version. Bugs and system errors in the older version might cause incompatibility issues. Make sure you also restart your computer devices.

Why Is My Zoom Video Showing a Black Screen?

If your Zoom video is showing a black screen, it is because of the automatic switching of thegraphics card in your computer device.

Here is a step-by-step guide on fixing this issue on your Windows devices.

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How to Fix the Zoom App Video Crashing?

Before you make changes on your app or computer devices, make sure that no background apps have access to your microphone and camera. You can also give it a quick reboot. If the issue is still recurring quickly uninstall and reinstall your devices.

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