Let’s say your internet connection is okay, and all your devices are using your Wi-Fi just fine. However, your Microsoft console has a specific issue: what to do whenXbox won’t let you sign in?

Xbox Live log-in issues are as common as they are frustrating. Commonly, you’re dealing with faulty Microsoft servers. Other times, you’re dealing with the wrong configurations on your device.

reset-router

In particular, you may be seeing error codes whenever you attempt to log in. One of these errors is “0x87dd0004.” If this is you, let’s study the causes of the error, as well as the solutions.

Xbox Won’t Let You Sign In Error Causes

The Xbox One and the Xbox Series console include a whole set of online features and services. These consoles share an ecosystem, Microsoft’s gaming ecosystem. That includes cloud gaming, cloud saves, multiplayer, Twitch broadcasting, the Xbox Game pass service, and more.

So as you see, it’s a problem if you’re able to’t sign in to your Xbox Live account because it means you won’t access any of these goodies.

xbox-log-in

Whenever this happens, the console will keep logging you out. Alternatively, you may not be able to log in. You’ll also see the “0x87dd0004” error code when one of these two events happens.

In any case, these are some of the common causes of the error:

check-server-status

How to Fix Xbox Won’t Let You Sign In?

You can try these solutions one by one until you find the one that works for you.

These quick and easy solutions include the Xbox One and the Xbox Series, console families. Also, these fixes don’t require extra work on your part. As you see, the possible causes of the error are nothing to fret about.

xbox-power-button

General Workarounds

We’re starting the troubleshooting with a series of quick fixes you may try.

Check the Status of the Xbox Servers

Another common reason for Xbox log-in failures is faulty Xbox servers. The server could be down for maintenance or due to any number of errors.

Additionally, sometimes the server is up, but the server for a particular game is not working.

xbox-button

Regardless, you can click here to see the status of the server. When I checked, the servers were up, but there were problems with EA’s FIFA 23.

Power Cycle the Xbox

The first solution that requires handling the Xbox console is a power cycle. This hard reboot erases bugs and resets the console’s cache.

If you have a Kinect, you should keep the Kinect off. Because Xbox no longer supports the gear, it introduces many bugs to the system.

remove-account-from-xbox

So, for now, and until you complete the troubleshooting, keep it off. Alternatively, you can plug it directly into the power socket rather than using an extension, a surge protector, or an adapter.

Remove Your Account and Log Back in

The bug is perhaps present on your Xbox account, so you could try removing your account and then adding it back in.

To add your account back to the console, here’s what you need to do:

remove-account-from-xbox-confirm

If you’re still getting sign-in issues, follow the next step.

Log-in in Offline Mode

An alternative method is switching toOffline Modeand then signing in again.

Now, log in like so:

Reset the Alternate MAC address

The following solution is resetting the alternate MAC address. This method will solve network-related errors.

Now, you’re able to try removing your account and putting it back into your console.

xbox-add-or-switch

Update the Console

Updating the Xbox is a sure way to erase bugs and keep your system in shape. So, here’re the steps to do it manually:

Reset the Xbox

you may reset the console in a way that restores its system configuration but retains all of your data and games. This is the option to try if nothing else works.

After the process completes, you’ll go through a tutorial where you’ll have to configure your network settings and account.

pasted-image

If it still doesn’t work, do it again and selectremove everything.

What we’re doing is linking your controller to your account. So, every time you use your controller, the system will automatically sign you in or change your account.

general-network-settings-xbox

go-offline-xbox

go-offline-xbox-1