YouTube’s comment section is an efficient feedback system for content creators. But, if the comments are unavailable, it can be a major setback for them.
Usually, such issues are due to incorrect channel settings, glitches with the app, or corrupted cache files.
We can generally fix these issues throughchanges in the creator’s channel settings, updating our app,andclearing cache from our browsers.Check out more solutions below to fix this issue.
Why Can’t I See Comments on YouTube?
The most common reason for this problem is faults in your profile settings. There are other issues you can try out to solve this issue.
Other reasons include:
YouTube generally addresses its glitches very quickly after being informed about them.
What Can I Do When YouTube Comments Stop Displaying?
You can look at this issue from both the content creator and viewer perspective. We have collected the fixes accordingly for both of them:
Fixes for Creators Only
The fixes only pertain to content creators as they involve channel settings.
Disable Video for Kids Setting
YouTube has banned comment sections on all kid featuring channels as an initiative to protect kids and families. Your channel’s profile setting may have your videos listed as a video for kids, causing the comments not to be visible. Here is how to fix it.
Check Your Comments Settings From the Upload Default or Community Tab
If your profile settings have disabled permissions for comments or have been set to hold comments for review. You might not see comments on your videos. Just follow the step below and check the comments settings.
Fixes for Both Creators & Viewers
Check Internet Connection
Sometimes videos load without comments if yourinternet is slow. Try restarting your router or testing your internet speed online. If the rate is low, try contacting your Internet service provider as they will help you out.
If the above steps aren’t working, try removing the YouTube app and reinstalling it again.
Check if YouTube Is Up-to-date on Android and iOS
Updates on apps should always be installed as YouTube will have sent fixes to previous YouTube problems in that update. A new update may have the solution if it’s a site or app bug issue.
Update YouTube on iOS
Clear All Cookies and Cache
When using the YouTube site or the App, Cache and cookies are created and stored on your device so that they can load content faster next time.
Sometimes, a large volume of these cache storage may create problems in viewing the sites and apps efficiently. It is always good to clear the cache and cookies from time to time. The only hindrance you will face is that you have to log in once again.
Chrome Browser Cache and Cookies Clean Method
Note:The steps may be slightly different on other browsers, but the gist is the same. Browsers like Firefox and Edge will have similar options. Try the clear browsing data option if you cannot find the option, highlighting what to clear. You can select cached web content and cookies data with the clear browsing option.
Clearing Cache on Android Devices
Offload and Reinstall App on iOS as a Substitute for Clearing Cache
You do not have a specific cache clearing option in the new iOS. Offloading will remove the App will free up storage while keeping its data and documents on the device.
Toggle Background Refresh on for iOS
A lot of us disable background refresh as it consumes more battery power. This feature scans apps and new content in the background. If you face YouTube’s comment issue, switching background refresh on is worth trying.
Try Using the Incognito Mode
If you are signed in to a google account, and the YouTube comment is not showing up, try checking the comments in incognito mode.
Incognito Mode disregards all of your plugins, extensions, site data, cookies, and cache when in use. If one of these factors is creating the issue, you might be able to see the comments in the incognito mode. This is not a permanent fix but definitely worth a try during perilous times.PressCtrl+Shift+Nto open incognito mode in Chrome or Edge.
Disable YouTube Ad Blockers
Many of us often use ad blockers to block YouTube ads. If you face the no comments issue, it’s best to disable them, and they may be causing YouTube to be faulty. If you encounter no comments issue as a viewer, this option is worth trying.
Issues With Specific Accounts
Try logging in to YouTube with different google accounts. If the comments show up with a new account, you will know it’s a fault with your previous account. This process may not be plausible for content creators but is worth trying from a viewer’s perspective.
If the above steps aren’t working, try removing the Youtube app and reinstalling it again.
Frequently Asked Questions
What to do when some of your audience comments are disappearing?
YouTube will hide some comments if it finds those comments need a review from the content creator or show spam characteristics. These comments only go back to being published if the content has deemed it so. If specific comments are not showing up, try the following fix.
Why do we see glitchy screens on YouTube video players?
If you are getting a green screen on YouTube while the audio is still playing then, do the following:
Turn Hardware Acceleration Off in Chrome
Update Your Graphics Driver
Download the latest driver from your computer manufacturer’s website for PC users.
Use Software Update for Mac
Why can I only view certain videos of a particular content creator?
YouTube’s restrictive mode most likely causes this. YouTube’s restrictive mode is an optional feature that screens out potentially mature content. If you have this mode turned on, you might not see some of the videos that fall under this filter. Here is how you turn it off.
