The links on your PDF can land your readers on the right page or document for additional information. But, the links may not work at times.

You may be wondering what went wrong. Truth be told, many things could have caused your PDF links to stop working. Your internet connection might not be stable. Or, the URL you entered may be incorrect.

Edit-hyperlink

Set out fixing this problem by making sure your internet connection is fine. Also, keep an eye out for any incorrect URLs. You can find more ways to fix this issue with the solutions we have listed.

you’re able to employ many fixes to solve the problem of PDF links not working. For instance, correct the URLs if you have committed mistakes in doing that earlier. Or, check the internet connection.

Similarly, verify the anchor links are not broken. You have the option to change the anchor links manually or during the PDF conversion itself. If you want the PDF links to work instantly, keep reading further for more detailed fixes.

Export-to-PDF

Insert the Correct URL

The PDF links may not work if you have entered an inaccurate URL. You can assess the links you have inserted by going to the original source document.

You can double-check the URLs for the certainty that they are not behind PDF links not working. Here’s how you do it.

Installing-PDF-Viewer

After that, you can click on the PDF link again to check if it directs you to the designated location.

The links with anchors may be broken when converting a Word file to a PDF. Anchor links are helpful to aid readers to reach the exact section of the linked file. But, when converting to PDF, the symbol#changes to%23. As a result, the PDF links become purposeless.

You can solve this problem using two methods. Both of which are stated below along with their steps.

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Fix the anchor link manually

If you have many links in your PDF, it can be tiring to do it this way. Also, you will need access to the premium Adobe Acrobat to do it. So, you can opt for the following method to keep the links active.

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Fix the anchor link during PDF conversion

Doing so will save the anchor links without any distortion. This will make the PDF links work, even if they include anchors.

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Set Default PDF Viewer

If you have noticed, the PDF files in Windows are set to open in Microsoft Edge by default. you may change the PDF viewer if the PDF links are not working.

you’re able to go further by setting the new PDF viewer as default. Then, check if the PDF links begin working in the new default PDF viewer.

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Here’s how you can download and set a default PDF viewer. In the steps below, we will show an example of Adobe Acrobat PDF Reader. You can, however, choose any PDF reader.

Setting Adobe Acrobat as Default PDF Viewer

Move PDF file to Google Drive

If the PDF links are not working, upload the file to Google Drive. In doing so, the Google drive will detect viruses in case the PDF file is malicious. In that case, the PDF file cannot be converted to Google Docs, Sheets, etc. You will instead receive a warning message if you attempt doing so.

But, if the PDF file is not corrupted, try converting it into Google Docs. Then, download the file as a Word document and export it as a PDF file to open the links. Also, when you’re exporting, verify you do it inStandard size and not in Minimum.you may do it with the steps shown below.

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Exporting Word File to PDF

Not every PDF viewer has an auto link detection feature. A few examples of such PDF viewers are Apple Preview for Mac, Acrobat Reader mobile apps, etc.

So, if you’re using these PDF viewers, you can make the PDF links work by creating real hyperlinks. Doing this will make the PDF links work in most of the PDF viewers.

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If you want to know how to do that, read through the steps below.

In case you choose the former option, you’ll have to add or edit the links in the PDF manually. For the latter one, it will automatically create web links from URLs.

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Clear Web Browser Cache

The PDF links may also not work or open in the web browser in case its cache files have corrupted. It’s likely that the cache files are stopping the browser from opening the PDF links.

So, clear the web browser cache following the shown steps. The steps may differ slightly with each web browser. Here’s how you do it in Google Chrome.

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Add/Replace http:// or https://

Sometimes, a minor step of adding or replacinghttp://orhttps://may prevent PDF links from working. In case the URL does not havehttp://orhttps://while clicking on the link, try adding it and see if it makes the link work.

Or, if the URL hashttp://, then replace it withhttps://and check if that does the job.

Switch to Another Web Browser

When the PDF links are not opening in a particular browser, you’re able to use another web browser. Depending on your preference, you can use Google Chrome or Microsoft Edge.

For instance, you can get this done by following these steps.

Once you’re done with it, open the previous PDF file. And, click on the link that wasn’t working to verify if it opens in Chrome.

Update the PDF Viewer

The PDF links may have trouble working if the PDF viewer has turned obsolete. So, updating the PDF viewer can be effective to solve this problem.

The manner in which the PDF viewers are updated may vary. Below is an example of how you updateAdobe Reader.