Wireless mice often encounter hardware or software issues. When the Logitech M325 mouse stops working, the system will fail to record button clicks and, in some cases, may not detect the mouse at all.
You might run into these situations usually when its USB transceiver fails to transmit or receive data from the mouse. Several factors, including a dying battery to system/firmware errors could restrict the mouse from communicating with the USB transceiver.
Here, I have compiled a list of fixes to make your Logitech M325 mouse work again.
Before We Begin
Before we jump into the detailed steps, here are some basic troubleshooting methods that can fix theproblem with your Logitech mouse.
Run Hardware Troubleshooter
The hardware troubleshooter in Windows checks any hardware connected to the system for issues and malfunctions.
If it finds any issues with the hardware, it will suggest a few settings that you can change to fix the problem.
Clean the Sensor
The sensor in your mouse is responsible for tracking mouse movement. If there are obstacles in the sensor in the form of dust, or hair particles, it could be restricting the mouse from recording mouse movement.
Try cleaning the mouse sensor and check if the mouse works.
If the mouse has cracks in the sensor, simply cleaning them may not solve the issue, and you might need to change the mouse sensor or the entire mouse.
Reset the Mouse Using Logitech Options
Your mouse will be in its out-of-box state when you reset the mouse. It reverts any changes you made with its button configuration,DPI settings, and application support.
Unfortunately, unlike other Logitech mice, M325 does not have a dedicated reset switch. So, you will need to install Logitech Options+ to reset the mouse.
Update Firmware
Your Logitech mouse may run into complications when the device is incompatible with the OS. Fortunately, Logitech constantly provides firmware updates to the device to make it compatible with newer OS.
To update your mouse firmware,
Pair with a New Unifying Receiver
Logitech Unifying software allows you to pair and unpair any Logitech device to a Unifying receiver that supports it. If the system is not detecting the mouse, you can use a different Unifying receiver to connect to the mouse.
And since Logitech M325 comes with support for a Unifying receiver, you may use the Unifying software to pair it with a new Unifying receiver.
Reinstall Mouse and USB Driver
Any problems with the mouse or USB drivers could cause issues with the Mouse. The OS will have a hard time communicating with the hardware component if its driver gets corrupted.
Reinstalling these drivers should fix any issues with the device.
If this does not work, check if Windows has an Optional update. Optional update might containnew drivers for the mouse.
Clean Mouse Circuit Board
If you may move the mouse cursor but the system does not record any button clicks, dust and debris in the circuit board might be the culprit.
you may try cleaning and lubricating the circuit board and its buttons. Corrosion or rust inside the buttons could restrict the system from recording click input. We recommend that you use a lubricant (preferably WD-40) to lubricate mouse buttons.
