If your HP printer won’t print, firstcheck its status.Go to Settings>Bluetooth & devices>Printers & scannersand choose your printer.
In case the Printer Status is offline, it needs a different approach to fix the issue. Refer to our guide onfixing an offline HP printer.
If not, there is a high chance theprint spooler servicehas crashed. Let’s start by fixing the same.
Restart the Spooler Service
The print spooler service is responsible for handling all the print jobs on your computer. However, it canrun into errorsor fail if there are a bunch ofprint requests pendingin a queue.
No worries, though! A simple restart will fix the issue, and you canstart printingagain. To do this,
Run HP Print and Scan Doctor
Hopefully, your printer has already started printing after restarting the print spooler. If that doesn’t work, you may download andrun the official HP Print and Scan Doctorapp.
This app can find and resolve anyproblems with your HP printer. I often use it whenever I encounter issues with my HP Ink Tank Wireless 415 printer. I recommend you try it as well.
Check for Printer Errors
Moving forward, ensure no error messages are popping, or any kind oflights flashingin the printer’s display panel. It indicates there is a critical failure within your printer.
For example, an E2 error message on the printer’s display panel means there is apaper size mismatch error. Similarly, anE4 errorindicates apaper jam. Look after the errors and fix them accordingly.
While at it, also ensure there is enoughink on the printer. On top of that, don’t forget to set theappropriate paper sizeand paper quality in the Printing Preferences.
Specifying the incorrect paper size often leads toprinting blank pages. But, sometimes, it entirelyprevents the printer from printing. To fix it,
Install the Printer Driver
Not having a printer driver is another major reason your HP printer refuses to print. Simplydownload the driverand install it if you haven’t already.
Setup Printer From Scratch
If nothing seems to work, you may always re-add the printer from scratch. For that, first, you have to remove all the existing printer profiles on your computer. Then,add your HP printerto the correct port.
Here are the details,
Check for Hardware Defects
Well, I’ve covered everything you need to do when your HP printer won’t print. And I believe you have fixed the issue, too.
At this point, if you are still having problems, it’s likely yourprinter has a hardware defect. you may tryprinting from your smartphoneto find out if the issue lies with the printer or the computer.
Besides, you maydo a photocopy of a document. If the printer neither prints nor copies a document, you may confirm there’s a hardware issue. Please get in touch with your manufacturer for further assistance.
