Ethernet not working but Wi-Fi is a common error that arises due to several problems in the software or hardware of the computer system. This problem has become a day-to-day problem as the use of the internet has advanced ever since.

So, without further ado lets jump in directly to the causes and find out the best solution for this problem.

run-the-troubleshooter

Why Does Wi-Fi Work but Ethernet Doesn’t?

There can be frequent reasons that can cause this error to originate.

How to Fix Ethernet Not Working but Wi-Fi Is

Without further ado, begin by checking your connection between the computer and the Wi-Fi router. If the Wi-Fi is working fine and the Ethernet is not working then there can be several reasons for it.

Check Your Connections

Check yourethernet cableif it is working properly since sometimes bad ethernet cables can be the wrongdoer. A bad cable can result in a poor connection so changing the cable can be efficacious.

If the issue still exists then try inserting the ethernet cable in any other port of yourmotherboardor anyother device.

status-network-reset

Check yourrouterif the problem is with the port of your router. Plug the cable in any other router port to see if it’s working. Change the router or just use the ethernet cable in another port.

Run the Troubleshooter

The windows troubleshooter is a straightforward way to diagnose and solve numerous software problems. Ethernet not working but Wi-Fi is working error can be fixed by running the windows troubleshooter. To do so, make sure Wi-Fi is disconnected before trying the fix.

Now, you can use the internet if the problem is gone. Otherwise, the next solution can be vital to fix this error.

update-ethernet-driver

Reset the Network Adapter

Resetting the configuration sometimes can be vital in fixing any errors. Ethernet not working can be fixed by this method as this method has been fruitful for many users.

Update and Reinstall the Drivers

Outdated or corrupt drivers could be the culprit for malfunctioning Ethernet.UpdatingorUninstallingthe drivers can help us fix this error.

Follow the steps below toupdate the driverfirst.

Check if the problem is solved, otherwise try re-installing the drivers by following steps.

Look over it to see if this method worked successfully. Consider the method below if this solution did not work.

uninstall-ethernet-networ-driver

Change MAC Address

MAC Address uniquely identifies a device on a local network. A misidentified MAC address can cause the Ethernet to crash.

Flushing the DNS

The internet connection is unachievable without TCP/IP protocol. They are very rudimentary for establishing an internet connection. Flushing theDNSand resetting theTCP/IPcan fix the Ethernet is not working problem accurately. Observe the following steps to perform this method carefully.

Restart your PC to see if Ethernet works and this solution was worthwhile.

mac-address

Check for IP Configuration and DHCP Service Status

DHCP makes it easier to manage the IP settings as it provides the IP address automatically and other relevant configuration information which includes subnet mask and default gateways.

Restart your PC to see the changes once you are done configuring these settings.

ethernet-drivers-properties

Scan for Viruses

Ethernet not working can be a sufferer of a virus or malware since viruses have the potential to block the network or can transpose the router making it unable to work properly. To prevent the network from breaking down, the system should have aproper antivirus installed.

Windows Defender can be used to run a system check as it can find harmful viruses with a quick or a full scan.

locally-administered-address

Look into your browser to see if you got rid of this problem.

Update and Reinstallation of Windows

If the above solutions still don’t work then tryupdating windowsfiles and if the issue remains then try re-installing the Windows OS as everything would be up to the minute.

If the updates didn’t get the job done then tryre-installingthe windows as re-installation is the ultimate solution to many errors.

ipconfig-relaese

Ethernet not working but Wi-Fi is a recurrent error and can be fixed easily by the above solutions. Try them one by one till the problem wraps up.

ipconfig-renew

ethernet-properties

specify-ipv4-settings

scan-options-1