Sometimes, you can encounter the “There is a problem with this Windows Installer package” error while trying to install an application through an MSI installer. This error occurs if your system can’t run a script, program, or DLL file necessary for such operations. You will also encounter corresponding error messages in each case:
Even if they are different errors, you need similar solutions to resolve all of them. First, ensure tolog in with an admin accountand run the program as an administrator. Some installers require admin privileges to run properly. Also, make sure that there is enough space to install the application.
Re-register Windows Installer
Windows uses the MSIExec engine to run the MSI installer. If the registration of this engine becomes corrupt, you can’t run such installers. To resolve this issue, you need to unregister and then re-register the engine.
Restart Windows Installer Service
You will also get this error if theWindows Installer serviceis not running properly or another instance of the installer engine is already running. We recommend checking for both issues at the same time.
Restart your computer and check if the issue persists.
Re-register Some DLL Files
Like with the MSIExec engine, your system uses many DLL files while running the MSI installers. You can similarly re-register them to resolve any potential registration issues.
Troubleshoot Compatibility
If the error has the code 1721, it might be because the installer is for a previous version of Windows and therefore is not compatible with your current system. In such cases, you need to troubleshoot for program compatibility.
Install Necessary Windows Features and Updates
The installation of several programs on your system requires certain supporting software components and features. We recommend installing all such programs to prevent suffering from different installation errors. Even if you already have these components, they might have become corrupt, so it’s worth reinstalling them.
You should also make sure to have the latest version of your Operating System. The newer applications require the most updated OS versions to be able to provide better features.
Re-download the Installer
It is also possible that the installer you downloaded or transferred is not complete. You can check for such issues by checking its properties.
Select the installer and press Alt + Enter to open its Properties and compare the Size and Size on the disk from the General tab. If theSize on diskis much lower than theSize, the file is not complete.
In such cases, you need to download it again. Also, we recommend you ensure that the installer you download matches the system architecture of your computer while doing so.
Take Ownership of the Temp Folder
Many programs including installers make use of the Temp folder inside AppData to store temporary files. By default, each user accounts have the ownership and permissions of the Temp folder for that account. However, if this setting gets changed somehow, you will encounter many issues, including the above.
In such a scenario, you should see the error code 1723 in the error message, so it’s easier to recognize. You need to take ownership and provide permissions to this folder to resolve the issue.
Uninstall Application Before Reinstalling
Sometimes the previous software of an application can also interfere with the new installation. In such cases, you need touninstall the previous applicationfirst.
Then, update/reinstall the app again by launching a complete installer. If you can’t uninstall the applications, there may be some app-specific reasons causing such errors. You need to check official websites for what to do in such scenarios.
Remove Pending Installations Using Registry Editor
You will also get this error if you try running an installer when another one is already running on your system. Windows will usually warn you if something like this happens, but it can’t do so if the previous instance of installers is stuck. In such a case, you need to remove all pending installations first.
Install a Different Version of Application
Sometimes, the latest version of the application or its installer may have some bugs that are responsible for such issues. In such cases, you will only encounter the above error while trying to install one application but can successfully install other programs through MSI installers. You need to try installing a previous or different version of the app instead to resolve the issue.
