With the NVIDIA user’s account locked, NVIDIA restricts you from using anyNVIDIA-related applicationlike GeForce Now, GeForce Experience, NVIDIA Broadcast app, etc. This usually happens if you have broken the terms of service that you agreed on while creating an account.
Although highly unlikely, account server maintenance or system error in NVIDIA itself might cause your NVIDIA account to lock. In such a case, you can try changing the NVIDIA password.
Reset NVIDIA Password
If you are facing this issue in any NVIDIA applications, like GeForce Experience, GeForce Now, etc., changing its password should fix the issue. You can change the NVIDIA account’s password as long as you know the email address you used to create the NVIDIA account.
If you have this email and know its password, you’re able to reset it through the link NVIDIA sends.
Contact NVIDIA Support
Since the account is locked by NVIDIA itself, there is little you can do to unlock it yourself. You can try contacting theofficial NVIDIA Customer Support pageto determine the reason behind your locked account.
You can create a ticket or live chat with NVIDIA’s Support Agent. If it is a technical issue that blocked the account, you might be able to recover it.
