After adding Grammarly to Word, you should be able to use it to get suggestions as you type. However, it’s disappointing when it fails to work.
Generally, you face issues like Grammarly not showing up in the Word app or not showing suggestions. Furthermore, you may also get error messages like “The Grammarly add-in has stopped working.”
While restarting isn’t a silver bullet, it can solve common issues. So, try restarting both the Grammarly and the Word app.
And, ensure youmeet all the requirementsset by Grammarly for Microsoft Office, and then check if you are signed in to the Grammarly account.
On the other hand, Grammarly needs to be connected to the Internet to provide suggestions, so ensure you have a stable Internet connection.
Furthermore, check if it isn’t working for a specific word document. And if it is, copy all its contents and paste them into a new Word document. See if Grammarly works there.
Nonetheless, you can apply various other fixes mentioned below to solve your problems with Grammarly on Word.
Check if the Grammarly Servers Are Down
While it’s rare, Grammarly servers can go down due to the outages. As a result, some services are affected, such asGrammarly for Microsoft Word.
In this case, you cannot do anything from your side to resolve this issue.
Enable the Grammarly Plugin
Even if you have installed the Grammarly plugin, it might not be enabled yet or has been disabled in the Word settings. Therefore, it is inactive, and its sidebar with suggestions may not appear on Word. You can enable it as follows.
Disable the Word Plug-Ins
Some of the plug-ins installed on Word can conflict with the Grammarly plugin. As a result, Grammarly doesn’t work as expected. To resolve this issue, disable the other plugins as follows.
Remove Word from the Grammarly Block List
While Grammarly initializes on almost every app, you might have turned off suggestions. Hence, the app is blocked/restricted from working in Word. So, you need to remove Word from the Grammarly block list to resolve your issue. Here’s how you can do it.
Disable the Antivirus
Whileantivirus programsrun to ensure the safety and security of your system, they can have false positives. So, sometimes they might be blocking the Grammarly app.
Therefore,disable the firewallon your system for Grammarly to work properly in Word.
Run the Word App in Compatibility Mode
If you are using multiple monitors, Grammarly may not show any suggestions. You can change the Word settings to fix this issue.
Here’s how you can do it.
Reinstall the Grammarly Application
If you haven’t installed Grammarly for all users or faced installation errors, it may fail to work on your PC. Also, you may get an error message like “Grammarly add-in has failed to load.” Therefore, remove the existing app and reinstall it to resolve such issues.
On Windows
On Mac
After completing the uninstallation process, you canreinstall it for all userson Windows as follows.
On Mac:
Furthermore, you can install Grammarly for Windows or Mac, which also works on Microsoft Word.
Update the Word Application
If it has been a while since you updated the Word app, it may be the cause behind the Grammarly not working. Therefore, update it to resolve Grammarly issues.
Here’s how you can update your Word app.
Repair/Reinstall the Office Application
While Grammarly may have its issues, sometimes the Word app prevents it from working. You can repair or even reinstall the Word app to resolve your issues.
If repairing doesn’t work, you can reinstall the application. First, uninstall it from the control panel and install it from the Microsoft Office official site.